Fixing Post Order Display Issues in Toolset Views

Issue Overview

You reorder posts in the dashboard using drag-and-drop or manual values. But on the front end, they still appear in a different order—or seemingly random. This often happens when Toolset Views doesn’t use the menu_order field in its display logic.

What We Found

✅ Menu Order Set Correctly

In the admin, post order values were saved correctly using drag-and-drop.

⚙️ View Settings Misconfigured

The Toolset View responsible for rendering the CPT was still ordering by post date.

Filters Overriding Order

Some Views had shortcode parameters or custom filters that unintentionally overrode sorting logic.

Possible Theme Interference

In a few cases, pre_get_posts or theme functions altered the expected order.

What We Did

Updated the Toolset View

Changed the View’s “Ordering” setting to use Post order (menu_order).

Tested Frontend Output

Verified that the new order reflected exactly as defined in the backend.

Disabled Interfering Filters

Temporarily disabled theme or plugin filters to confirm Toolset behavior.

Offered WP_Query Fallback

Provided an optional custom query snippet for clients preferring full control.

Final Outcome

Post ordering now matches the intended backend sequence, giving the client full control over layout hierarchy—essential for team directories, service lists, or resource grids.

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