What Was Happening?
Site editors were constantly seeing a “Connection Lost” message when working on WooCommerce orders and standard posts. Naturally, this raised alarms—especially when it seemed to suggest failed saves or connectivity issues.
But here’s the thing:
- ✔️ Orders were saving fine.
- ✔️ No data was actually lost.
- ❗ The error was just… stuck.
After digging in, we discovered that this wasn’t a connectivity issue—it was a cosmetic one, triggered by outdated plugin behavior and custom code.
What We Fixed
✅ 1. Outdated Plugins
We updated plugins in the staging environment. Once they were current, the issue stopped appearing—clearly a compatibility glitch was at play.
✅ 2. Sticky Notices from Custom CSS
A forgotten CSS snippet in functions.php forced all admin notifications to stay visible—including the outdated “Connection Lost” alert. We cleaned it up and restored normal notice behavior.
✅ 3. Extensive Testing
We validated edits on posts, pages, and orders—no data loss, and no misleading alerts. Admins could now work without distraction or false warnings.
✅ 4. Client Reassurance
We explained the situation to the client—ensuring they knew everything was saving properly all along, and no backend issue was putting data at risk.
✅ The Outcome?
A smoother editing experience, no scary warnings, and fewer distractions for the team.
Not every WordPress bug is what it seems.
Leave a Reply